If different languages are spoken in your organization and you want to translate a message, there are two ways to do it.

Add a translation when creating a new message

Add a translation to a scheduled message

Add a translation when creating a new message

1. At the top right of the "Home" area, click on the "Messages" button

2. Click on "Create Message" 

3. Add the appropriate information in the following sections as explained in the article Create a message

   • Content

   • Recipients

   • Schedule delivery

4. In the “Schedule delivery” section, click on the “Save and translate” button

5. Select the language of the translation

6. Add the title and body of the message in the selected language. If you have added a media file, it will automatically appear in the translation

7. Click on "Save" 

Back to the top of the article

Add a translation to a scheduled message

1. Follow the steps to edit a message in the article Edit or delete a message

2. Once you have entered the message, click on the "Add translation" section 

3. Add the title and body of the message in the selected language. If you have added a media file, it will automatically appear in the translation

4. Click on "Save" 

Note: You can add as many translations as you need. If this is not the case, you can exit by clicking on any section of the left side menu.

Back to the top of the article