The Top Learned Questions are those questions that have completed the "Memorizing" process. The approximate duration of the "Memorizing" process is one month if the users have answered correctly each question four consecutive times.  

Due to the length of the "Memorizing" process, the list of “Top Learned Questions" in the Knowledge Dashboard will not show data for a while.  

The data in this list is dynamic, i.e, even if the training has ended, time will influence the results. The process of "Memorizing" continues. 

Within the Knowledge Dashboard of the training:

  1. Go to the “Knowledge” section, at the bottom of the page, you will find the list “Top learned questions"

  2. Modify the end date of the training, entering, for example, the day you make the query and the evolution of the list will be shown:

  3. Click on the "Downward arrow cloud" button in the menu at the top right

  4. Find and open the folder on your PC where you want to download the template and click on "Save"

Note: In the Knowledge section you will be able to filter by categories, segments and dates and download the excel of the Top Learned Questions according to the applied filter.

Check out our articles What is Memorize?

Check out our articles in the Knowledge Management section to discover and understand how to manage your organization's knowledge in Zapiens.